Patient Care Coordinator
We are looking for someone who is personable and can provide 5-star customer service and a positive experience for our patients as they check in and out of our office. Our ideal candidate is highly motivated, energetic, positive, has great communication and interpersonal skills, and has the desire to form meaningful connections with our patients.
Primary Responsibilities
- Greet and welcome patients and other visitors to our office
- Make new patients feel welcome and comfortable during their first visit
- Check-in patients according to office protocol in a friendly manner
- Schedule patients for various procedures
- Review patient treatment plans
- Determine insurance calculations and collect payments for treatment
- Verify dental insurance plans
- Submit dental and medical claims
- Responsible for accounts receivable
Experience
- Customer Service (required)
- Dental office experience (preferred but not required)
Benefits
- 401(k), dental insurance, health insurance, paid time off, holiday pay, flexible schedule options, professional development training, uniform allowance